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About Excellus Blue Cross Blue Shield of New York

Excellus Blue Cross Blue Shield is the largest not-for-profit health insurance company in New York. They provide Excellus Blue Cross Blue Shield health insurance plans throughout upstate New York. Excellus Blue Cross Blue Shield was born in 1996 through the merger of BlueCross BlueShield Plans in Central New York and Rochester and BlueCross BlueShield of Utica-Watertown. Excellus Blue Cross Blue Shield health insurance has four regional headquarters: Syracuse and Watertown in Central New York; Elmira and Binghamton in Central New York  Southern Tier; Rochester; Utica, Oneonta, and Plattsburgh in Utica Region. Excellus Blue Cross Blue Shield health insurance has a Good (B++) financial rating from A.M. Best and Stable (A-minus) from Standard and Poor’s.

General Contact Information 

To contact Excellus direct, below are the most common departments you can call or visit online

• Essential Plan & QHP Individual Market Members: 877-626-9298
• Child Health Plus Members: 800-650-4359
• Medicare Members: 877-883-9577

Types of Health Insurance Plans Sold by Excellus

With a broad range of New York health plans to choose from, Excellus offers the following plan types of plans, allowing those insured the ability to balance price and freedom. For a  thorough description of each plan type, be sure to visit our health insurance FAQ page

• HMO
• EPO
• HMO
• POS

Excellus Health Insurance markets 

Excellus sells (and provides) health plans to the following markets throughout the state of  New York

• Individual Health Insurance
• Group Health Insurance
• Catastrophic health insurance
• Medicare
• Child Health Plus
• Essential Plan

Special Programs Offered by Excellus 

Below are the more common membership benefit programs offered by Excellus,  savings their member’s money and keeping them healthy. Please visit their website for additional information

• HealthyRewards
• ExerciseRewards
• BlueHealthy Dollars
• Silver&Fit
• Blue365